Child Family Health International (CFHI) looks for passionate, driven professionals to join our team and provides exceptional opportunities for personal and professional development, in addition to competitive compensation. CFHI is an equal opportunity employer, and we strive for our staff to reflect the diverse communities we serve.
Current Position Openings:
ASSISTANT DIRECTOR, HEALTH & SAFETY
ABOUT THE ROLE
CFHI is seeking an experienced, dedicated, and passionate international education professional who specializes in student health, safety, and wellness. The right candidate is equally comfortable working in Spanish and English, and is skilled at communicating with a wide variety of individuals across many cultures (community team members, central leadership, students, parents, universities, travel insurance companies, healthcare providers, embassies, etc.) This is a shrewd problem-solver who knows how to work collaboratively on a team, make decisions, and seek input and support at key moments to help safeguard the wellbeing and safety of all CFHI’s stakeholders. This person has a strong diversity, equity, inclusion, belonging, and justice lens and brings this focus to health & safety work and incident response. They remain calm in stressful situations and enjoy working through complex health and safety incidents thoughtfully and in consultation with the CFHI team. This is an ideal role for an organized individual with a passion for global health education, knowledge of the current field of health and safety within international education, and skills to lead and respond in a fast-paced cross-cultural environment.
Child Family Health International (CFHI), a United Nations-recognized non-profit organization based in the San Francisco Bay Area, California, is a distinguished leader in Global Health experiential learning for undergraduate, graduate and post-graduate trainees through both faculty-led and non-faculty led program structures. CFHI has been providing standard-setting community-based study abroad programs for nearly 30 years. The organization has received Diversity Abroad’s Award of Excellence in Diversity and Inclusion, the National Society for Experiential Education (NSEE)’s Award of Excellence for Outstanding Leader in Experiential Education: Community-Based Organization, and Great Non-Profits Top Rated Award. CFHI contributes to and engages with industry and professional organizations including the Forum on Education Abroad, NAFSA, the Consortium of Universities for Global Health, Global Health Council, Health Information for All (HIFA) and many more. CFHI partners and collaborates with over 100 universities to provide virtual and place-based learning opportunities for pre-health, health professions, social science, and inter-disciplinary learners. CFHI has a three-pronged mission that includes Global Health education programs, research, and thought leadership. Join a supportive, engaged, and dynamic team focused deeply on both the wellness and wellbeing of our participants as well as that of our entire team.
Support CFHI’s mission of offering life-changing ethical global health education to diverse participants, in collaboration with a diverse global team of health leaders and educators.
- Play a central leadership role in supporting participant health and wellness on CFHI programs
- Directly lead most health & safety incidents for CFHI, managing complex communications with a wide variety of stakeholders. Bring your collaborative approach to the table while showcasing excellent instincts, knowledge of key stakeholders and realities in our field (such as supportive participant mental health), and problem-solving skills.
- Bring your diversity, equity, inclusion, belonging, and justice lens to this work to help CFHI break down, rather than reinforce, power imbalances and injustice especially for individuals of color, LGBTQ+ individuals, and other vulnerable or underrepresented individuals who participate in or otherwise engage with CFHI programs.
- This role is on-call 24/7 except for planned time off, with highest-volume months being January and May - early September. Though this is the primary incident-response role on the team, other program team members and contractors work collaboratively to support complex incidents and provide thought-partnership, overflow support, etc.
- Lead, manage, and help to improve CFHI’s pre-departure health and safety training program for enrolled participants
- Practice your conflict transformation and mediation skills when relevant incidents arise; at times seek outside resources and support for complex situations
- Manage the review process for student health paperwork to clear students for travel; offer thoughtful planning calls with students and academic partners as needed to support wellness and preparedness during programs
- Offer and organize professional development and educational workshops to CFHI’s global and central leadership teams to help improve and refine our approach to student safety and wellness
- Review program evaluations and internal incident reports in order to collaboratively effect changes and improvements
- Conduct periodic reviews and updates of CFHI’s emergency protocols and procedures
- Stay abreast of trends and changes in the field through engagement with OSAC and other benchmarking organizations
- Support documentation and planning for student health, safety, and risk with CFHI’s academic partners, including joining calls and furnishing required documentation
- Help to grow engagement with CFHI through leadership and excellence in health & safety management: offer webinars and calls to help communicate CFHI’s approach to health, safety, and risk management to stakeholders and prospective collaborators
THE IDEAL CANDIDATE:
- Great Judgment: Strong listener, able to understand the needs and priorities of different stakeholders, skilled at finding solutions to complex problems, good decision maker in rapidly changing situations or under pressure.
- Process Focus: Skilled at documenting your work, building and improving processes, and staying organized without close supervision.
- Outstanding Communicator: You build relationships and trust with individuals from backgrounds different and similar to your own. You have a strong understanding of who needs to know what in a fast-moving environment. You tailor your communications effectively with various stakeholders.
- Comfort with uncertainty: You are comfortable managing ambiguity and are able to thrive in ambiguous or evolving environments. You are comfortable hearing many (sometimes contradictory) sides to an issue and finding supportive solutions and common ground in these spaces. You remain calm and truly enjoy managing complex and rapidly evolving incidents.
OTHER IMPORTANT CHARACTERISTICS:
- Bilingual in English and Spanish, written and spoken
- Demonstrated ability to communicate effectively with multiple stakeholders across cultures during incidents and crisis response
- Demonstrated experience in crisis/incident response and risk management
- Ability to be on call 24/7. Ability to work extended hours during active incidents, including weekends and evenings.
- Location: Remote (USA & Latin America)
- Travel: Some US and International travel required
- Start Date: The desired start date is November 1st, 2022. We will review applications on a rolling basis.
- Compensation: Commensurate based on experience and location (USA or Latin America).
HOW TO APPLY
Submit your resume and cover letter to firstname.lastname@example.org with the subject line "Assistant Director- Health & Safety". No calls, please.
If you’re interested in exploring a career with us for future position postings, we invite you to learn more about CFHI and subscribe to our newsletter to stay in touch and get updates on career opportunities.