Child Family Health International (CFHI) looks for passionate, driven professionals to join our team and provides exceptional opportunities for personal and professional development, in addition to competitive compensation. CFHI is an equal opportunity employer, and we strive for our staff to reflect the diverse communities we serve.

Current Job Postings:

Program Assistant

This is a fully remote position; applicants based in Latin America strongly preferred.

About the CFHI Program Assistant Role:

The CFHI Program Assistant is detail-oriented, efficient, and highly customer-service focused. They support all stakeholders, systems, and projects related to CFHI’s program operations as well as some organization-wide projects and operations. This individual serves on CFHI’s Program Team while collaborating regularly with other team members and contractors. The ideal candidate has experience managing detailed work in various systems including spreadsheets, WordPress websites, Salesforce, and more. They are comfortable tracking several tasks and projects at once. They are a team player who is comfortable jumping into projects, learning quickly, taking initiative while seeking appropriate input, engaging collaboratively with team members, and generally being willing to engage creatively to help as many learners as possible access CFHI’s global health education programs and offerings. This individual thrives on a lean, fast-paced team.

Key Responsibilities:

Program Administration & Operations

  • Support administration of CFHI’s place-based and virtual programs, including one-off and cyclical tasks such as:
    • Invoicing and payment reminders
    • Participant registration and application review/processing
    • Scheduling orientations and program activities
    • Managing virtual classrooms and platforms
    • Tracking and ensuring completion of all pre-departure requirements
    • Final review and approval of student applications, custom and non-custom
    • Updating student information (e.g., flight changes, forms)
    • Sending and updating student lists for all CFHI global teams
    • Sending welcome packages, welcome emails, and post-program communications (including increased engagement in post-program surveys/evaluations)
    • Administrative support (communications, reporting, troubleshooting, invoicing, etc.) for paying users of the standalone CFHI course: Pillars of Global Health. 

Communications & Stakeholder Engagement

  • Respond to inquiries from prospective and current students, academic partners, and alumni via email, phone, online chat, and other platforms
  • Maintain strong customer service and timely response practices
  • Develop and maintain relationships with CFHI’s global partners to ensure effective communication and program coordination
  • Support CFHI outreach efforts as needed
  • Edit and compile slide decks as needed
  • Update and optimize website content and pre-departure materials
  • Ensure CFHI program information is up-to-date on VSLO, Handshake, and Terra Dotta; other platforms utilized by CFHI partner institutions/universities as needed

Internal Support & Coordination

  • Assist CFHI staff, global team and board directors with scheduling, communications, and administrative support
  • Schedule monthly pre-departure health & safety orientation and site-specific orientations
  • Represent CFHI at fairs, conferences, and other events as needed

The Program Assistant Exhibits:

An enthusiastic, proactive approach

Organization and attention to detail, transparency in work and systems

Creativity and enjoyment in your work

An ability to work successfully independently as well as on a team

Other Important Characteristics

Fluent in English, written and spoken. Spanish is a plus.

Demonstrated experience and impact in program or executive assistance work

Strong working knowledge of Google Workspace (Docs, Sheets, Slides, Drive) and Zoom.

To apply: Submit your cover letter and resume to [email protected]. No calls, please.